Smarter planning for a tough world.
Uncertainty is the silent force that keeps teams guessing, reacting & divided.
We provide a cloud-based AI-driven platform designed to optimise supply chain operations for small and medium-sized enterprise (SME) manufacturers and distributors.
Our solution enables businesses to improve profitability by leveraging advanced demand forecasting, production and procurement scheduling.
Pivotal exists to eliminate the costly blind spots that cause:
- Stock-outs
- Overstocking
- Inventory discounting and write-offs
Clear plans. Confident decisions.
If your team doesn’t have a clear, shared plan they trust — you’re in the right place.
We believe in a world where data-driven planning replaces uncertainty, where supply chains are optimised for resilience and profitability, and where businesses in emerging markets operate with the same confidence and efficiency as the world’s largest enterprises.
Today, our platform is more than just software—it’s a mindset shift. We’re not just giving businesses data; we’re giving them clarity, confidence and control over their supply chains. We help companies move from:
- Reactive firefighting → Proactive decision-making
- Isolated spreadsheets → Cross-functional collaboration
- Guesswork → Data-driven foresight
More than anything, we’re helping businesses plan better, act faster & grow stronger — even in an unpredictable world.
Do more with what you already have.
Good businesses shouldn’t fail just because the world is unfair, unpredictable and stacked in favor of bigger players.
We empower SME manufacturers and distributors with data-driven planning tools and strategic insights, enabling them to optimise their supply chains, make proactive decisions, and compete effectively in the global market.
Through intuitive technology, expert guidance and collaborative planning, we help businesses transform their operations into strategic assets for sustainable growth and profitability.
Doesn’t it feel good to be in control.
No more confusion. No more second-guessing.
Just a clear, shared plan your entire team understands and trusts.
Every manufacturer and distributor deserves that level of control, and the power to turn clarity into confident, coordinated action.
Built for leaders, not gamblers
For years, manufacturers and distributors across the Caribbean have been fighting the same battle — unpredictable demand, stock-outs, excess inventory, and teams working from different versions of the truth. Not because they lack talent or ambition, but because they lack a clear, shared plan they can trust.
Many are strong, capable businesses with great products, loyal customers, and dedicated teams. Yet too often, decisions are still made in fragments — in spreadsheets, in silos, or at the last minute. No matter how hard they work, it can feel like they’re always one step behind.
Pivotal was created for these businesses.
Not to replace their judgment — but to strengthen it.
Not to complicate their process — but to simplify it.
Not to take control — but to help them take it back.
Today, teams use Pivotal to replace guesswork with clarity, align around a single plan, and move forward with confidence. From reactive to proactive. From scattered to synchronised. From uncertain to control.
Because good businesses shouldn’t lose just because the world is unpredictable.
And with the right guidance, they don’t have to.
Engineered for Advantage
Our clients struggled with fragmented planning, disconnected systems and conflicting opinions, clouding decisions and stealing confidence from leaders every single day.
- Higher Sales & Fulfillment
Increased revenue with improved order fulfillment, in some cases by 20%.
- Faster Delivery
Reduced lead times, getting products to market quicker and more reliably.
- Visibility into Lost Sales
Know exactly how much revenue slipped away—and how to recover it.
The Pivotal Difference
Planning isn’t a moment — it’s a mindset.
- Deep Industry Expertise
Built on real-world experience to help you cut waste, improve efficiency and boost profitability.
- Global Perspective, Local Solutions
Bringing world-class supply chain strategies, customised to fit the unique challenges and opportunities of SME markets.
- Technology + Planning Discipline
We go beyond software, we offer a structured approach to better planning and decision-making. We help teams align, forecast accurately and plan proactively.
Planning, simplified and strengthened.
We serve SME manufacturers and distributors who are looking for more than just financial statements or basic reporting tools.
For leaders who realise they don't have a clear, trusted plan, and it’s costing them time, money and confidence.Most businesses don’t fail from lack of effort — they fail from lack of clarity.
When data is scattered and teams are misaligned, leaders are forced to guess. Guesswork is not a strategy.
Pivotal exists to solve 1 problem: the absence of a clear, shared, trusted plan.
We're built for regions where efficiency isn’t optional — it’s survival.
Powering Progress Together
We believe progress is built together.
That’s why we align with software providers, incubators, consultants and systems integrators who share one goal:
Helping manufacturers and distributors lead with clarity and confidence.
Through these relationships, leaders gain access to the tools, discipline, and guidance needed to take control of their planning, strengthen collaboration, and make smarter, more decisive moves.Together, we create the conditions for real, measurable progress, not just for systems, but for people, teams and communities.
The Pivotal Team
Progress belongs to leaders who choose clarity over chaos.
Our role is to equip those leaders with the discipline, tools and insight required to take control of their planning and performance. Our experience comes from real manufacturing floors, real constraints and real decisions, not just frameworks and theory.
For the past 10 years, our founder, Dr. Nik Pearson, has operated his own manufacturing company, navigating the same volatility, uncertainty, and operational pressure our clients face every day. That perspective, alongside experience across the USA, EU and the UK, shapes a practical, battle-tested approach to smarter planning.
We stand beside our clients as they turn complexity into clarity, uncertainty into alignment and potential into measurable progress.
When someone says:
“We use Pivotal.”
What they really mean is: “We don’t guess anymore.”
Request a demo and see what you can’t see today